Start date: 08 December 2023
Location: Killeshin Hotel, Portlaoise
Certificate: Pending CVE Points
This one-day session aims to help attendees understand the connection between key performance indicators and consultation turnover in practice.
This course will suit vets involved in companion animal consults, although you may attend alone, we recommend that your vet assistant/practice owner take this course together for maximum impact for your practice and your patients. Maximum of 20 places available
Areas covered on the day include;
- Understanding the Key Performance Indicators (KPIs) related to generating turnover inside the consultation room
- Pricing, charging and payments: Each finance related but have very different effects on financial productivity
- Pricelist tactics that prevent vets from discounting
- Increasing the probabilities the client says “yes” to doing the diagnostic-therapeutic option you’d like them to
About our Speaker:
Brian Faulkner BSc (Hons), BVM&S, CertGP(SAM), CertGP(BPS), MBA, MSc(Psych), FRCVS Associate Professor In Veterinary Business, Nottingham University
Brian graduated from Edinburgh Vet School in 1995 and completed an MBA at Nottingham Business School in 2001. He has set up and developed 5 veterinary practices from start-ups and currently works as a clinician in his current practice Aldeburgh Vets. He completed a Masters in Applied Positive Psychology, as well as General Practice certificates in Business and Professional Studies and Small Animal Medicine. He is Honorary Associate Professor in Veterinary Business at Nottingham University Vet School and in 2020 he was awarded the title Fellow of the Royal College of Veterinary Surgeons.
About XLVets Skillnet:
Established in 2011, XLVets Skillnet is a not-for-profit Learning Network co-funded by Skillnet Ireland and our member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science.
Of the 70+ Skillnet Ireland Learning Networks, we are the only Network dedicated exclusively to supporting the veterinary sector in Ireland. We do this through the provision of high-quality, sector-led, subsidised training and education.
For further details visit https://xlvetsskillnet.ie/